Good Evening,Thank you for taking the time to let us know about your stay. Delighted to see a perfect score.Looking forward to your return.Thanks Again,Alistair Douglas,Front Office Team Leader
Good Evening,Thank you for letting us know about your time with us, I am sorry to hear about the cleaning standard, I will follow up so this won't be repeated.Thanks again,Alistair Douglas,Front Office Team Leader
Good Afternoon,I do apologise for the experience with the building and room; I will pass on the feedback.Thank you,Alistair Douglas, Front Office Team Leader
Good afternoon, thank you for taking the time to let us know how much you enjoyed the experience, we look forward to seeing you next time :-)Thank you, Alistair
Good Evening, Mary,Thank you for taking the time to let us know about your stay, delighted to see perfect scores, on the tea bags, our friendly staff are always here to provide more if requested :-)Thanks again,Alistair Douglas,Front Office Team Leader
Good evening, Kaye,Apologies for the issues with the cleaning in the apartment, this is not (as i hope you know) the standard we expect.I am glad you found the property lovely and hope that if you do return we will meet the standards.Thank You,Alistair Douglas
Hi Kevin,Thanks for the honest review! We're really glad you liked the room. I am sorry to hear about the mixed experience with the staff and those dirty windows—that’s definitely not the standard we aim for. You're right, a quick swipe with a squeegee could make a big difference, and we’ll take that on board. Hopefully, next time things will feel a bit more polished all around.We'd love to have you back!Thanks again,Alistair Duglas,Front Office Supervisor
Good afternoon Mark,Thank you for letting us know about your stay with us, I am delighted to see that you enjoyed your stay with us.We hope to welcome you back soon,Thank you,Alistair
